Universal AR Online

I am VERY disappointed.

I’ve been trying to access their website to submit an EPK for the entire week, and first, the website they sent me said it was no longer active.  This site: http://universalaronline.com/Umusic

So, then, via Twitter, I was directed to another site: http://universalmusicgroup.info/

This site appears to work.  However, it does not work when I try to log in.  In addition, the retrieve password function is entirely worthless.  I have monitored my email like a hawk and nothing has arrived to tell me my actual password.

Via Twitter, as well as email, they have not responded to my repeated requests for access, despite the fact that my username/password is no longer active.  The email address on the site, service@umusic.biz does not work. Pretty unprofessional…

Mail Delivery Subsystem
This is an automatically generated Delivery Status Notification Delivery to t…
Aug 25 (2 days ago)
Mail Delivery SubsystemLoading…
Aug 25 (2 days ago)
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

service@umusic.biz

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 relaying denied for <service@umusic.biz> (state 14).

Well, at least I have a pretty sweet EPK now!

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